Guest Rules
To ensure a safe, comfortable, and enjoyable stay for all our guests, we kindly ask that you observe the following rules during your visit at The Sendal Boutique Hotel.
1. Check-In & Check-Out
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Check-in: from 14:00 on the day of arrival.
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Check-out: by 11:00 on the day of departure.
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Early check-in and late check-out are subject to availability and may incur additional charges.
2. Identification & Registration
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A valid photo ID (passport or ID card) and booking confirmation are required at check-in.
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Guests must be at least 18 years old to make a reservation and check-in.
3. Payment & Deposits
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All charges must be settled according to the booking terms.
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A valid credit/debit card may be required to guarantee reservations and may be pre-authorized upon arrival.
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The hotel reserves the right to charge the card on file, or request immediate payment by another method, for any unpaid balances, damages, or incidentals.
4. Smoking Policy
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Smoking is strictly prohibited inside guest rooms and all indoor hotel areas.
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A cleaning fee may be applied if this rule is violated.
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Designated outdoor smoking areas are available.
5. Pets
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Pets are not permitted unless explicitly confirmed by management prior to arrival.
6. Noise & Conduct
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Please respect other guests by keeping noise to a minimum, especially during quiet hours (23:00 – 07:00).
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The hotel reserves the right to refuse service or ask guests to leave without refund if behavior is disruptive, unlawful, or unsafe.
7. Visitors
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For security reasons, only registered guests are allowed in the rooms.
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Visitors may be received in common areas (lobby, etc.) with prior approval from the hotel.
8. Safety & Security
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Guests are responsible for locking their room and securing valuables.
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The hotel is not liable for the loss of unattended personal belongings.
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For safety, please do not use heating appliances, open flames, or cooking devices in the rooms.
9. Damage & Liability
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Guests are responsible for any damage to hotel property, furnishings, or equipment caused during their stay.
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The hotel reserves the right to recover the cost of repairs, replacements, or excessive cleaning.
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This may be done by charging the credit card on file, or, if no card is available, by requesting immediate settlement from the guest by another payment method.
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Guests will be notified of any such charges.
10. Use of Facilities
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Hotel facilities are for the use of registered guests only.
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Please follow posted guidelines for the safe and respectful use of all amenities.
11. Emergencies
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In case of emergency, please contact the front desk immediately.
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Emergency exit routes are clearly marked on each floor.
12. Compliance with Law
Guests are expected to comply with all applicable laws of the Republic of Cyprus during their stay.
Important Note
By staying at The Sendal Boutique Hotel, you agree to abide by these Guest Rules. Failure to comply may result in additional charges, refusal of service, or termination of the stay without refund.